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Faraday Future
El Segundo, California, United States
Source: Faraday Future careers · View original posting
From Faraday Future's posting. “We” and “our” refer to the employer.
Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence–enabled technologies.
Founded in 2014, the Company’s mission is to disrupt the automotive and technology industries by creating user-centric, technology-first experiences. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration.
The Company aims to leverage the latest technologies and world’s best talent to realize exciting new possibilities across all of these lines. Faraday Future’s automotive business exemplifies its vision for luxury, innovation, and performance, while its FX strategy aims to introduce mass production models equipped with state-of-the-art luxury technology derived from the FF brand, targeted towards a broader market with middle-to-low price range offerings.
FF’s Robotics business extends this vision into intelligent embodied AI, building a new generation of consumer and commercial robotics products that connect seamlessly with FF’s broader AI mobility ecosystem. FF is committed to redefining mobility through AI innovation. Join us in shaping the future of intelligent transportation and technology by creating something new, something connected, and something with a true global impact.
The Head of User Operation, Robotics owns the full post-acquisition user lifecycle for FF’s Robotics business – onboarding, engagement, retention, repurchase, and advocacy. Reporting to the UES Leader, this role is accountable for the operating system that turns a first-time Robotics buyer into a lifetime FF user, working in tight partnership with every other UES channel and with Service, Product, and AI teams.
15+ years in CRM / lifecycle / user operation leadership for consumer technology, DTC, or subscription businesses.
Bachelor’s degree in marketing, business, computer science, or related discipline.
Demonstrated ability to move retention and LTV metrics through structured lifecycle programs.
Hands-on with modern CRM and lifecycle platforms (e.g., Salesforce Marketing Cloud, Braze, Iterable) and CDP integrations.
Strong segmentation, cohort, and propensity-modeling literacy.
Experience leading lifecycle / CRM teams of 10+.
Compensation
($165,000-$185,000 DOE), plus benefits and incentive plans
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