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Fastly
Denver, CO; New York City, NY; San Francisco, CA
Source: Fastly careers · View original posting
From Fastly's posting. “We” and “our” refer to the employer.
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
*Job posting may close early due to the volume of applicants.
Fastly is looking for an exceptional customer-centric leader to manage a team of Cloud Engineers. Fastly’s Cloud Engineers are the named technical contact for our largest and most complex customers, providing technical strategy and Fastly insight for mutual alignment.
As Manager, Customer Solutions Engineering, this role is responsible for providing effective leadership across the team to ensure customer growth and retention through ongoing engagement and high value deliverables on designated accounts. Key activities include driving internal alignment to ensure a high quality customer experience, measuring technical and performance results, assisting with customer meetings and escalations, providing feedback and coaching to develop the team, and creating operational plans to scale team impact.
Compensation
The estimated salary range for this position is $142,630 to $201,348.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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