From Focus Financial Partners's posting. “We” and “our” refer to the employer.
Position Summary
The Senior Business Analyst, Wealth Technology is responsible for leading the definition, documentation, and execution of business processes and technology initiatives across the organization, with a primary focus on Salesforce initiatives for advisor and operations teams. This role serves as a key liaison between business stakeholders, product teams, technology partners, and end users to translate complex business needs into clear requirements, user stories, workflows, and solution recommendations.
The Senior Business Analyst will help drive improvements that streamline processes, enhance user experience, increase adoption, and support the ongoing evolution of Salesforce and related wealth technology platforms. The ideal candidate brings strong business analysis experience, a deep understanding of CRM or Salesforce-enabled workflows, excellent communication skills, and the ability to lead discovery, requirements, testing, and change readiness activities across multiple initiatives.
This position is hybrid with 3 days/week onsite in St. Louis.
Primary Responsibilities
Lead requirements gathering, process analysis, and solution design efforts for Salesforce development and enhancement initiatives supporting advisor and operations teams.
Partner with business stakeholders, product owners, platform engineers, vendors, and end users to understand business needs, identify pain points, and recommend scalable process and technology improvements.
Translate complex business requirements into clear user stories, acceptance criteria, workflow diagrams, process documentation, and functional specifications.
Serve as a subject matter expert on advisor and operations workflows, helping ensure solutions align with business objectives and user experience goals.
Lead discovery sessions, design discussions, demos, and working sessions with cross-functional teams.
Evaluate current-state processes and define future-state workflows that improve efficiency, reduce manual effort, and support consistent adoption.
Support prioritization of enhancements by helping assess business value, user impact, dependencies, risks, and implementation complexity.
Work closely with project teams throughout the full project lifecycle, including planning, requirements, design, development support, testing, release readiness, deployment, and post-launch support.
Own project management responsibilities for select initiatives, including coordinating timelines, tracking milestones, managing dependencies, facilitating status updates, and helping drive workstreams to completion.
Lead or support functional testing, regression testing, user acceptance testing, defect triage, and validation of process and user experience improvements.
Develop and maintain project artifacts, including business requirements, process flows, user stories, decision logs, training materials, release notes, and support documentation.
Help enable decision-making by identifying risks, surfacing issues, documenting trade-offs, and recommending options to remove implementation barriers.
Provide guidance and support to junior business analysts or project team members, as needed.
Collaborate with change management, training, and business leadership teams to support user readiness, adoption, and effective communication of new capabilities.
Qualifications
5+ years of experience in business analysis, technology delivery, product support, solution design, or CRM enhancement delivery.
Strong experience supporting Salesforce initiatives, including requirements gathering, user story development, testing, user support, reporting, configuration support, or enhancement delivery.
Experience working with advisor, operations, financial services, wealth management, client service, or CRM-enabled workflows strongly preferred.
Demonstrated ability to lead requirements discussions, facilitate cross-functional working sessions, and translate business needs into actionable technology deliverables.
Strong analytical thinking, problem-solving, and process-mapping skills.
Experience supporting technology projects through the full project lifecycle, including discovery, design, development, testing, release readiness, and post-launch support.
Demonstrated project management skills, including the ability to develop and manage project plans, coordinate cross-functional resources, track risks and dependencies, and communicate status to stakeholders.
Strong communication, presentation, and stakeholder management skills, with the ability to tailor messaging for business, technical, and leadership audiences.
Ability to work independently, manage competing priorities, and drive progress across multiple initiatives in a fast-paced environment.
Interpersonal skills to effectively collaborate with colleagues, vendors, business partners, and technology teams.
Experience with Workday, Asana, reporting tools, or related wealth technology platforms is a plus.
Bachelor’s degree in Information Systems, Business, or a related field; equivalent experience may be considered.
The annualized base pay range for this role is expected to be between
$110,000-$125,000
. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
About Focus Financial Partners
Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn.
Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@focuspartners.com.
The following language is for US based roles only
For California Applicants:
Information on your California privacy rights can be found here
For Indiana Applicants:
It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants:
I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants:
If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants:
Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for
compensation. The Company complies fully with the Americans with Disabilities Act.
Employer application notice
Equal opportunity and accommodations
Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.
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