layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Support Lead
Loopy Cases
Griffith, IN
Source: Loopy Cases careers · View original posting
Employer job description
From Loopy Cases's posting. “We” and “our” refer to the employer.
Location:
Griffith, IN (On-site)
Starting Pay:
$24/hour
Loopy Cases is a family-founded, direct-to-consumer eCommerce phone accessory brand built on creating products people love and experiences they remember. As we continue to grow, we're looking for a Customer Support Lead to coach our support team to ensure every customer interaction reflects the care and quality our brand was built on.
As our Customer Support Lead, you'll be responsible for the day-to-day leadership of a team of Customer Support Representatives, ensuring customers receive timely, high-quality support while helping your team grow professionally. You'll serve as the first line of leadership for the department, balancing people leadership, ticket management, coaching, and operational execution.
This role is ideal for someone who enjoys developing others, solving complex customer issues, and creating an environment where accountability, collaboration, and continuous improvement are part of everyday work.