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Method Co.
Washington D.C
Source: Method Co. careers · View original posting
From Method Co.'s posting. “We” and “our” refer to the employer.
Housekeeping Supervisor – ROOST White House (Philadelphia, PA)
Position Summary
ROOST Apartment Hotel is seeking a hands-on, detail-oriented Housekeeping Supervisor to support the daily operations of our housekeeping department at ROOST White House. This role is responsible for ensuring guest rooms and public spaces consistently meet ROOST's high standards of cleanliness, presentation, and service while supporting, training, and motivating a team of Room Attendants and Housepersons.
The ideal candidate is organized, proactive, and passionate about hospitality, with a strong eye for detail and a commitment to creating exceptional guest experiences.
Essential Responsibilities
Supervise and support the daily activities of the housekeeping team, ensuring rooms and public areas are cleaned to ROOST standards.
Inspect guest rooms, suites, corridors, and public spaces to ensure cleanliness, maintenance, and presentation standards are met.
Assist in training, coaching, and onboarding housekeeping team members.
Monitor productivity and quality of work while providing real-time feedback and support.
Coordinate room status updates with Front Office and Maintenance teams to ensure efficient guest arrivals and departures.
Assist with scheduling, daily assignments, and labor management.
Ensure housekeeping carts, storage rooms, and supply areas remain organized and fully stocked.
Report maintenance issues, safety concerns, and guest requests promptly.
Handle guest requests and service recovery situations professionally and efficiently.
Maintain compliance with company policies, safety standards, and sanitation procedures.
Support deep cleaning projects and special cleaning assignments as needed.
Lead by example by actively assisting with room cleaning and housekeeping operations during high occupancy periods.
Competitive compensation
Medical, dental, and vision benefits
Paid time off
401(k) program
Employee hotel discounts
Growth opportunities within Method Co.'s expanding portfolio of hospitality brands
ROOST Apartment Hotel is Method Co.'s award-winning apartment hotel brand, offering thoughtfully designed accommodations that blend the comforts of home with the service and amenities of a boutique hotel. ROOST White House is located in the heart of Philadelphia and delivers a residential-style hospitality experience for both short and extended stays.
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