layiq
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worthy; deserving; fitting; suitable.
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Job opportunity
Director of Service Quality
ON.energy
Houston, Texas, United States; Miami, Florida, United States
Source: ON.energy careers · View original posting
Employer job description
From ON.energy's posting. “We” and “our” refer to the employer.
ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers.
- Director of Service Quality
- Job Title: Director of Service Quality
- Location: Hybrid in Houston, TX or Miami, FL office is preferred / Remote may be considered
- Travel: ~ 50% field travel required, domestic and international
- Reports To: VP of Quality
- Position Summary
The Director of Service Quality is responsible for establishing, leading, and continuously improving the quality strategy for service, commissioning, field operations, and post-installation support. This role ensures that field quality issues are identified, contained, investigated, corrected, and prevented through disciplined problem solving, strong cross-functional execution, and effective quality governance.
The Director will partner closely with Service, Commissioning, Engineering, Supplier Quality, Project Management, Operations, and Customer-facing teams to improve system reliability, reduce repeat failures, strengthen customer confidence, and drive a culture of accountability and continuous improvement.