layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

IT Engineer at Panthalassa | LAYIQ

Endpoint Management & Zero Touch Deployment
Administer our MDM platforms (Microsoft InTune, JumpCloud) for Windows and macOS devices, including enrollment, configuration profiles, compliance policies, and application delivery
Architect and execute our zero touch provisioning rollout (Windows Autopilot and Apple Business Manager/Automatic Device Enrollment), eliminating manual imaging for new device deployments
Audit device enrollment and ensure 100% compliance across all devices in our MDM platforms
Design and implement BYOD policies and enrollment workflows, enabling secure access from personal devices
Identity & Access Management
Administer Microsoft Entra ID, including user lifecycle, group management, dynamic membership rules, and Conditional Access policies
Implement and refine context-aware access controls — tying device compliance posture, identity signals, and location to resource access
Manage SSO integrations and application provisioning via SCIM and SAML across our SaaS stack
Help implement our zero trust roadmap and translate policy into enforceable technical controls
On-Site & Physical Infrastructure
Own day-to-day operation and expansion of our physical office technology: building access control systems, badge readers, and door hardware
Deploy, configure, and maintain printers and print management infrastructure across office locations
Manage physical network infrastructure including switch configuration, cable patching, and troubleshooting wired and wireless connectivity issues
Participate in office build-outs and capital projects, coordinating physical IT infrastructure for new or renovated spaces
Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure projects
Security & Compliance
Support adoption of a compliance framework (e.g., NIST or equivalent), translating requirements into concrete IT controls and documentation
Develop and enforce endpoint security baselines, patch management cadences, and device health policies
Collaborate with leadership to draft and operationalize infosec policies, including acceptable use, access control, and incident response procedures
Monitor and respond to endpoint telemetry and security alerts, working with relevant stakeholders on remediation
Help Desk Escalation & Team Mentorship
Serve as the primary escalation point for our IT Support Specialist on complex technical issues across hardware, software, and identity
Provide mentorship, guidance, and structured knowledge transfer to grow the support team’s capabilities
Review and improve ticketing workflows, documentation standards, and knowledge base content in Confluence and Jira Service Management
Set technical direction for scalable support processes that can grow with the team
Required Qualifications
Experience administering endpoint management for mixed Windows/macOS environments (MDM, device compliance, app deployment)
Experience managing identity and access in a modern IdP (user lifecycle, group policy, conditional/context-aware access)
Practical networking and on-site IT skills (switching/Wi-Fi basics, cabling/patching, troubleshooting in a real office)
Ability to write clear documentation and turn policies into concrete, enforceable technical controls
Comfort working across abstraction layers—designing systems one day, swapping hardware the next
Desired Qualifications
Experience administering a modern MDM solution, such as InTune, Jamf, JumpCloud, Inu, etc.
Experience administering a modern IdP solution, such as Microsoft Entra ID, Okta, or Google Workspace
Experience implementing SSO and provisioning integrations (SAML, SCIM) across SaaS tools
Familiarity with zero trust concepts and how they translate into endpoint and identity controls
Experience supporting or implementing a security/compliance framework (NIST, ISO 27001, SOC 2, or equivalent)
Experience with endpoint telemetry and responding to security alerts (triage, remediation, root cause)
Experience owning access control systems, conference room/AV setups, and vendor coordination for office IT projects

IT Engineer

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