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Papa
San Francisco, CA (Hybrid)
Source: Papa careers · View original posting
From Papa's posting. “We” and “our” refer to the employer.
Papa is a new kind of care built on human connection. Across the country consumers, health plans, and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals. Trained and vetted companions who provide a helping hand and an open ear, resulting in less loneliness, better health, and happier lives.
Founded in 2017 due to Andrew's personal need with his grandfather, Papa. Based in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at
Papa.com.
You'll be joining
Papa Community
, a 0-to-1 venture within Papa based in San Francisco that's building virtual care for seniors. You'll have the autonomy and velocity of an early-stage startup with the advantages of a growth-stage company including Papa's deep expertise serving older adults, established health plan relationships, and reliable capital. As one of the early team members on Community, you'll have a significant tangible impact to improve patient outcomes and drive scalability.
Founded in 2017, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com.
We are expanding the Papa Community team and looking for a Senior Product Manager to own product development for Papa Community. You'll be our first dedicated PM — the person responsible for defining and driving the roadmap for our platform while partnering closely with engineering, clinical operations, and the GM to build the tools that power our care model at scale.
This is a rare opportunity to define the product from the ground up at a company where the product decisions you make today will shape how we deliver care for years to come.
You'll own the platform that powers our care model. The platform you build is the operational backbone of Papa Community — it determines how our care team provides engaging member experiences, enhances care pathways, and ultimately demonstrates improved patient outcomes. V1 of our platform got us operational; the ongoing investment is where Papa Community's clinical intelligence gets built.
You'll be handed a business problem and given real latitude to figure out the right way to solve it. If what excites you is being trusted to define what to build and why, this is the role for you.
You'll report directly to the GM, and partner closely with the engineering and clinical teams. Your voice will shape platform strategy, build vs. buy decisions, and how we sequence investment across the roadmap.
This role sits at the intersection of clinical and engineering teams, each with distinct needs and constraints. You'll earn influence through judgment, translate across functions, and take accountability for outcomes.
Skills we look for Core Competencies
Greenfield platform judgment
User empathy and behavioral intuition
Clinical workflow fluency
Analytical rigor
Business model awareness
High autonomy and ownership
Startup adaptability
Regulatory literacy
Compensation
$159,000 - $210,000 (Actual compensation determined by candidate experience, location, education, certifications, and skill set).
Meaningful equity package.
Medical, dental, and vision insurance coverage; Health Savings Account (HSA) & Flexible Spending Account (FSA).
401(k) plan with a company matches up to 4%.
Flexible PTO, 11 paid company holidays, parental leave, and caregiver leave.
Our Impact
Papa's core business has had tremendous impact, and we are looking to bring even more results for patients with Papa Community:
"Papa is the lynchpin that keeps me going month to month. They're the piece of the team that allows the other pieces to happen…I can worry about finding another doctor if I have to. Finding another Papa doesn't happen." -
Member from Tampa FL
"Papa has kind of saved me. Now I have somebody to help me go to my appointments. I've got somebody to help me clean my house. I've got somebody to talk to. It just took so much pressure off my shoulders. I'm finally feeling like myself again." -
Not sure if you meet every requirement?
Studies show that women and individuals from historically underrepresented communities are less likely to apply for roles unless they meet every single qualification. At Papa Community, we are committed to fostering a workplace where everyone feels valued, empowered, and supported. If this role excites you, we encourage you to apply.
Papa’s culture is people-first. We encourage everyone to bring their whole authentic selves to work, to be transparent, non-hierarchical, and above all, to be a good person.
We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.
These protections apply to all employment decisions, including recruitment, hiring, performance evaluations, promotions, training, and career development. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are committed to providing reasonable accommodations to employees and qualified applicants in accordance with applicable law. If you need additional assistance or an accommodation to participate fully in any part of the hiring process, please submit a request to hrsupport@papa.com.
Papa, Inc. and all its affiliates and subsidiaries, is an equal opportunity employer committed to prohibiting unlawful discrimination, harassment, and retaliation. Our employees and qualified applicants are protected from discrimination based on race, color, religion, national origin, age, sex, disability, military or veteran status, gender identity, sexual orientation, or any other basis protected by federal, state, or local law.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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