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Philadelphia Animal Hospital
Philadelphia, Pennsylvania, United States
Source: Philadelphia Animal Hospital careers · View original posting
From Philadelphia Animal Hospital's posting. “We” and “our” refer to the employer.
Philadelphia Animal Hospital was founded in 1991 by Dr. Lawrence Rebbecchi Jr. with the goal of creating a veterinary clinic in the city of Brotherly Love that incorporated the best animal care, forward thinking solutions, and comprehensive care in the area. Our practice features 4 exam rooms, a therapeutic pool, and the Philadelphia Pet Hotel and Villas kennel which includes daycare and long-term boarding solutions.
The entire staff at PAH strive to enhance the health of all furry family members through client education, compassionate and honest care, state-of-the-art medicine and diagnostic capabilities, and truly understanding the human-animal bond.
The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients.
Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets.
Provides compassionate, professional care to patients and clients at all times.
Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed.
Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately.
Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures.
Safely restrains animals of varying sizes and temperaments using low-stress handling techniques.
Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed.
Creates, reviews, and enters treatment plans accurately in the medical record system.
Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations.
Accurately records patient information and maintains organized, up-to-date medical records.
Enters charges accurately and assists with the client check-out process, including processing payments when needed.
Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained.
Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations.
Performs all other duties as assigned.
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