Pediatric Triage RN - Overnight (9pm - 9am ET)

About us

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

Key responsibilities of the role

• Your North Star
• : Provide and facilitate amazing patient-centered clinical care to our pediatric patients.
• We are currently hiring for the following FT shift: This position consists of three 12-hour shifts per week. Participation in weekend and holiday rotations is required.
• Reporting to a Nurse Lead, your key responsibilities will include: Assessment of urgent pediatric concerns and proactively triaging patients to support appropriate utilization of Pomelo Care and/or emergency services. Triages may be conducted in multiple modalities including chat/SMS-based, telephone, and video visits.
• Following evidence-based clinical protocols in the assessment and triage of pediatric patients
• Ongoing clinical and psychosocial assessment of new pediatric patients, providing reassurance and building rapport
• Identifying and addressing barriers to care that have been identified by patients and/or the care team.
• Reducing care gaps (missed appointments, medication management, etc.) by frequent engagements with patient
• Assessing the need for and educating patients on the equipment they will use to monitor their infants’ health remotely
• Ongoing surveillance and timely response to abnormal diagnostic results (labs, radiology, etc.)
• Timely documentation of all care/interactions and escalating to appropriate multidisciplinary teams, as needed
• Supporting the development of programs and product by providing user feedback
• Who you are
• Registered Nurse, BSN prepared, current unrestricted multi-state (compact) license
• Have 3+ years experience in an outpatient pediatric primary care practice, pediatric urgent care, or pediatric emergency room
• Experience providing virtual, phone or in-person pediatric triage care
• Flexible and agile thinker who embraces change
• Are internet-connected, able to work remotely via video, phone and text
• Willing to travel occasionally (infrequent)
• Willing to work weekends and holidays
• Understand the prevalence and role that birth inequity and structural racism plays in maternal and infant morbidity and mortality
• Professionally engaged
• Bonus points if you have any of the following
• 2+ years of outpatient pediatric care experience
• 1+ years of virtual or phone pediatric triage experience
• Certification as a CLC or an IBCLC
• Certification as a Sleep Consultant
• Experience providing care in Spanish
• Why you should join our team
• By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it.
• We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.