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ShipMonk
Pittston, Pennsylvania, United States
Source: ShipMonk careers · View original posting
From ShipMonk's posting. “We” and “our” refer to the employer.
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
Assistant General Manager, Fulfillment Center Operations
ShipMonk | On-site - Pittston, Pennsylvania
Running a ShipMonk fulfillment center means managing thousands of daily decisions, from inbound receiving to outbound accuracy, while keeping a team of 40+ people moving in the same direction. As AGM, you're the operator who makes that happen every shift.
You'll own the P&L, drive KPIs, and build the layer of supervisory leadership that means the floor doesn't stop when you step away. This is a high-accountability role with real visibility into how the business performs.
Daily operations.
Inbound, outbound, inventory accuracy, equipment maintenance, and sanitation standards. You set the expectations and hold the team to them.
P&L and KPIs.
You track the numbers that matter, labor cost, throughput, error rates, and you understand what levers to pull when they're off.
People and culture.
You hire supervisors, develop frontline leads, and build a team that doesn't need you to solve every problem. You run performance conversations directly and consistently.
Cross-functional coordination.
You work with customer service, sales, and other facility leaders to make sure warehouse activity doesn't create problems downstream.
We define roles 80% and hire people who can run fast and build the other 20% themselves. We want AGMs who get engaged from day one, not just execute a playbook. If you want ownership and room to shape how a facility runs, this is the right place.
ShipMonk isn't just a 3PL; we're a growth partner for merchants
. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions, all with a merchant first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
●
We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
●
We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
●
Transparent Pricing
: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
●
We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
We handle the logistics so our merchants can focus on what they do best—growing their business.
We believe in our team and invest in our people.
We take ownership of our work, our mistakes, and our successes.
We're a fast-paced, high-growth company that values action and results.
We challenge the status quo, constantly innovating and improving.
ShipMonk isn't just a 3PL; we're a growth partner for merchants
. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
●
We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
●
We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
●
Transparent Pricing
: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
●
We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
We handle the logistics so our merchants can focus on what they do best—growing their business.
We believe in our team and invest in our people.
We take ownership of our work, our mistakes, and our successes.
We're a fast-paced, high-growth company that values action and results.
We challenge the status quo, constantly innovating and improving.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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