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Snorkel AI
New York City, NY (Hybrid); San Francisco, CA (Hybrid)
Source: Snorkel AI careers · View original posting
From Snorkel AI's posting. “We” and “our” refer to the employer.
Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes.
Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
The Data-as-a-Service Engagement Management team sits at the center of Snorkel AI's DaaS business, partnering with leading AI labs and enterprises to deliver high-quality datasets that power frontier AI systems. The team drives customer adoption, consumption, and expansion, working closely with Sales, Delivery, Product, and Engineering. This role reports to the Head of Engagement Management, DaaS.
This is a founding Engagement Manager role, built around depth rather than breadth. You will own a small number of strategic frontier-lab and enterprise accounts, each running many projects at once. You own revenue and customer value on those accounts, keeping delivery aligned to agreed upon specifications, and making sure delivered work gets accepted and becomes recognized revenue.
Your main focus is post-sales: keeping deliveries on track and acting as the main point of contact for Sales across everything happening on the account. An Account Executive comes to you for the whole picture rather than tracking down a different Technical Delivery Manager for each project. You also stay close to deals in pre-sales and pipeline, since new opportunities arrive constantly and you and the Account Executive share the account throughout its life.
As a founding hire, you will help define what Engagement Management becomes at Snorkel. The playbooks, escalation paths, and operating cadence you build here are what the function will run on as it grows, including the responsibilities and handoffs between Engagement Management, Sales, and Delivery.
You have been an early customer-facing owner at a company where the motion did not exist yet. You are comfortable when the structure is still being defined, and you would rather build the operating rhythm than inherit one. You get more energy from going deep on a hard technical account than from covering a wide portfolio.
You have owned accounts with significant revenue and seen a well-run delivery operation up close, so you know what good looks like: what a healthy program looks like week to week, which early signals mean trouble, and what to fix first when several things are wrong at once.
You can hold a working conversation with ML researchers about evaluation criteria, data quality, and what makes a specification precise enough to build against, without pretending to be a researcher yourself. When a customer changes what they want mid-delivery, you can separate a defect from a preference from a genuine change in scope, and hold that line commercially without damaging the relationship.
Compensation
$200,000 — $320,000 USD
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success.
Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment.
Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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