layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Tactile Medical
Minneapolis, Minnesota
Source: Tactile Medical careers · View original posting
From Tactile Medical's posting. “We” and “our” refer to the employer.
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
Position Summary
The Director, Order Transformation leads future-state design and delivery work that supports how Order Operations will scale, evolve, and operate over time. This role owns transformation priorities for reimbursement operations, including new platforms and enterprise initiatives, automation, future-state process design, transformation delivery, benefits realization, and change adoption.
The Director partners closely with Order Excellence, Order Operations, Operational Excellence, IT, Finance, RCM, Patient Services, Sales, and other cross-functional leaders to ensure transformation work is grounded in operational needs, connected to the business, and positioned for successful adoption.
Accountabilities & Responsibilities
Lead the Order Transformation function responsible for future-state design, transformation delivery, governance for new platforms and enterprise initiatives, automation, and capability building across reimbursement operations.
Provide leadership for transformation initiatives such as new platforms and enterprise initiatives, automation, future-state workflows, and operating model changes that impact Order Operations and related teams.
Partner with Order Excellence to ensure transformation priorities reflect operational needs, frontline feedback, process realities, and measurable business outcomes.
Translate business priorities, operational pain points, and future-state goals into clear transformation roadmaps, project plans, decision-making routines, and implementation approaches.
Lead program and portfolio delivery for transformation efforts, including scope, milestones, risks, dependencies, stakeholder alignment, and benefits realization.
Serve as a business product and process partner for technology-enabled change, ensuring requirements, workflows, adoption needs, and operational impacts are clearly defined.
Build structured feedback loops with Order Excellence, Core Order Operations, Operational Excellence, RCM, Patient Services, Sales, IT, Finance, Compliance, and other partners to support successful transformation delivery.
Lead change management and adoption activities so new tools, processes, and operating routines are understood, implemented, and sustained by impacted teams.
Use data, process insights, and business metrics to evaluate transformation effectiveness, identify barriers, and recommend adjustments.
Lead, coach, and develop transformation team members while reinforcing accountability, prioritization, clear communication, and cross-functional partnership.
Other duties as assigned.
US Pay Range
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: