layiq
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Job opportunity
Lead CSR - Tazewell Pike Animal Clinic
Tazewell Pike Animal Clinic
Corryton, Tennessee, United States
Source: Tazewell Pike Animal Clinic careers · View original posting
Employer job description
From Tazewell Pike Animal Clinic's posting. “We” and “our” refer to the employer.
Tazewell Pike Animal Clinic
, located in Corryton, Tennessee just outside of Knoxville, is a full service animal hospital that takes both emergency cases and less urgent medical, surgical, and dental cases. Our practice has proudly served the community for over 24 years, delivering exceptional patient care with a commitment to integrity and respect. We have a close-knit, family-oriented team of doctors passionate about providing excellent mentorship and a large, skilled support staff that gets along and enjoys delivering incredible care.
On top of our extremely low turnover team, we also have a state-of-the-art ultrasound unit and dedicated sonographer who performs over 500 full abdominal ultrasounds per year. We welcome experienced and new graduate veterinary professionals to join our team!
Lead Client Service Representative
Position Summary:
The Lead Client Service Representative (Lead CSR) serves as the primary point of contact for the hospital’s front desk operations and is responsible for ensuring an exceptional client experience from check-in to check-out. In addition to performing all standard CSR duties, the Lead CSR provides day-to-day leadership to the client service team, ensuring adherence to service standards, accuracy in recordkeeping, and smooth coordination between front desk operations and clinical teams.