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The Emily Program
2355 Highway 36 W, Ste 202, Roseville, MN 55113
Source: The Emily Program careers · View original posting
From The Emily Program's posting. “We” and “our” refer to the employer.
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Provider Relations Specialist Position Overview
As a Provider Relations Specialist, you will cultivate and manage referring provider relationships within a designated territory. You will collaborate with the client’s treatment team, internally and externally to provide comprehensive care coordination. You will also act as an internal liaison to foster and enhance the experience and outcomes for their clients and families.
As a talented specialist you will identify market strategies, build and deepen professional relationships, and optimize potential opportunities to expand The Emily Program’s community impact and patient engagement.
Schedule
Monday-Friday (8:00 am-5:00 pm)
Some evenings and weekends as needed for travel, events, or conferences
Location
Remote based
Compensation
: Ensures the coordination of communication as an integral part of the treatment team, joining internal and external care providers to provide an ideal level of communication and a concierge level of client experience. Locally manages the entire communication process from the initial call and proactively anticipates obstacles and participates in solutions from inception of a referral through the admission process to enhance patient and referent experience.
Business Aptitude
: Is the “CEO” of their own territory; builds, manages and executes a diversified, strategic business plan that includes tactical, measurable activities and branding opportunities that produce business results. Ability to make keen judgments and decisions by analyzing business opportunities and anticipating changes in the marketplace. Functions as “eyes and ears” back to the company providing a reciprocating connection between the program and the eating disorder community.
Has the ability to continuously initiate professional relationships, connect interpersonally, leverage differentiators and maintain a mutually beneficial relationship. Provides unique knowledge, adapts to situations and navigates obstacles to create a genuine, trusting partnership.
Drives territory initiatives with a self-motivated, self-governed approach; holding oneself accountable to tangible business and relational results through diverse, persistent outreach efforts. Motivated to achieve measurable outcomes. Continuously driven to pursue clinical and market knowledge that positions themselves and TEP as a valued resource in the treatment community.
Ensures our client’s and colleague’s perspectives are the driving force behind business decisions and activities, while ensuring that there is alignment with The Emily Program’s Core Values. Establishes professional credibility by immersing themselves in their respective communities, becoming a trusted resource for colleagues and clients.
Role Responsibilities
Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources.
Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database.
Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources.
Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database.
Respond immediately to service and referral inquiries and provide support the referring professional and the family, from the first call through admission, ensuring communication and care coordination
Participate in Quarterly field rides with VP, Clinical Outreach
Manage expenses and company credit card tasks as designated by supervisor/administrator
Perform other duties as assigned.
Must possess a current, valid S. Driver’s License.
Must have reliable transportation
Education Qualifications
Bachelor’s degree Preference for a degree in marketing, communications, psychology, or social work, but not required.
In the absence of a bachelor’s degree, high school diploma in addition to 4+ years of relevant experience
Clinical background preferred but not required
We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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