layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

International Shipping Manager - Commercial Programs at Zone 5 Technologies | LAYIQ

Lead all international shipping activities supporting direct commercial sales, foreign military sales (FMS), and global defense customers.
Serve as the primary logistics partner for Commercial Sales and Business Development teams, providing shipping strategies during proposal development, contract execution, and customer delivery planning.
Coordinate international shipments across multiple concurrent programs while meeting customer delivery commitments and contractual requirements.
Collaborate with Program Managers to develop integrated shipping schedules aligned with production milestones and customer acceptance dates.
Partner with Manufacturing, Planning, Procurement, and Quality teams to ensure shipment readiness and resolve delivery risks proactively.
Manage relationships with freight forwarders, customs brokers, carriers, and third-party logistics providers to optimize service, cost, and performance.
Ensure compliance with U.S. export regulations including ITAR, EAR, OFAC, Customs requirements, and applicable international trade regulations.
Prepare and review export documentation including: Commercial Invoices
Packing Lists
Shipper's Export Declarations (EEI)
Certificates of Origin
Bills of Lading
Dangerous Goods documentation
Import/Export licenses
Support international customer shipments involving complex routing, special handling, hazardous materials, and secure transportation requirements.
Monitor logistics performance metrics including on-time delivery, freight cost, customs clearance, transit times, and customer satisfaction.
Drive continuous improvement initiatives to reduce transportation costs while improving service levels.
Resolve shipping issues including customs delays, damaged freight, export compliance concerns, and customer escalations.
Develop logistics strategies that support company growth in international commercial markets.
Provide logistics expertise during new program launches and transition activities.
Maintain shipping procedures and ensure adherence to company quality management systems.
Lead and mentor shipping personnel while promoting operational excellence and continuous improvement.
Cross-Functional Leadership
This role works extensively across the organization, including: Commercial Sales
Business Development
Program Management
Contracts Administration
Export Compliance
Manufacturing Operations
Production Planning
Procurement
Quality Assurance
Engineering
Customer Service
Finance
Warehouse and Distribution
Required Qualifications
Bachelor's degree in Supply Chain Management, Business, Logistics, International Trade, or related field.
7–10+ years of progressive experience in international shipping, global logistics, or supply chain management.
3–5+ years of leadership or management experience.
Experience supporting direct commercial sales within a manufacturing environment.
Experience managing logistics for multiple programs simultaneously.
Strong knowledge of: International freight transportation
Customs regulations
Incoterms®
Export documentation
Import/export processes
Freight forwarding operations
Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.
Strong analytical, organizational, and project management skills.
Excellent communication and customer relationship management abilities.

International Shipping Manager - Commercial Programs

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