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Bevi
Boston
Source: Bevi careers · View original posting
From Bevi's posting. “We” and “our” refer to the employer.
Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect.
We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.
This role exists to ensure excellent Bevi client and partner experiences, delivered through excellent training, an excellent Bevi Help Center, and the clear processes and documentation behind them. You own that full system: how partners and internal technical teams learn to install, service, and sell our platform, and how well-equipped they are to deliver for the customer.
You lead a small, high-output team (an Instructional Designer and a Technical Content Manager) and own the enablement engine end to end: training, documentation, the Bevi Help Center (internal SOPs and Partner-facing technical content), and the LMS. You will build and scale both e-learning and in-person programs, partner closely with Sales, our partners, and Product and Engineering on new product introductions (NPI), and continually rethink how this function should work, using AI to drive efficiency and shape where it goes next.
This is a hands-on role.
Your Day to Day
Lead and develop the Instructional Designer and Technical Content Manager; set priorities and hold a high bar on quality and speed.
Own onboarding and ongoing curricula for partner and internal/technical audiences (e-learning and in-person), including modules, tests, milestones, and readiness assessment. Onboard, upskill, and coach partner technicians, branch managers, and operations managers to drive efficiency in the field and technical proficiency.
Own the intake, accuracy, and upkeep of technical documentation, specs, and the Bevi Help Center, so clients, field teams, and partners always have the right guidance.
Administer the Learning Management System (e.g., Absorb) and authoring tools (e.g., Articulate or similar): users, content, content effectiveness, reporting, and completion tracking.
Run a regular cadence with Sales, partners, and Product and Engineering to capture process guidance and turn new products and changes into training and docs on time. Drive communication and gain buy-in across the business and with partners.
Continuously improve how training, documentation, and the Help Center are built and managed; use AI to drive efficiency, measure effectiveness, and build structures that scale with our partner network.
Compensation
centers on 5 principles:
Market-driven
Performance-based
Equitable
Growth-focused
The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more.
Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.
*For Sales roles:
The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position.
Pay Range
$111,945 — $138,285 USD
Mass AI Coalition
, a collaboration that aligns with our dedication to community-driven progress and the future of technology.
We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply!
A member of the Bevi Talent team ' recruiting@bevi.co
' will be reaching out about next steps if we would like to move forward.
Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact recruiting@bevi.co.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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