layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Admissions Representative at Centura College-Norfolk | LAYIQ

About the Role

We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.

Key Responsibilities

Evaluate prospective students for enrollment eligibility and program fit
Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
Achieve and maintain enrollment goals by leading through personal performance
Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
Track student application status and ensure completion of required documentation
Assist with recruitment events such as open houses and career fairs

Qualifications

Education: High School Diploma or GED
Associates' or higher degree preferred
Experience: Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred
Skill set: Strong written and verbal communication skills, with the ability to connect with diverse audiences
Excellent time management and multitasking abilities in a fast-paced environment
Proficient with Microsoft Office, willing to learn new systems
A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed

Admissions Representative

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