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Ernest
Portland, Oregon, United States
Source: Ernest careers · View original posting
From Ernest's posting. “We” and “our” refer to the employer.
Client Logistics Manager
Portland Distribution Center On-site
80k Base
Position Summary
At Ernest, we believe our people are our greatest competitive advantage. As the Client Logistics Manager, you will lead the daily operations of our Portland distribution center, ensuring products move safely, accurately, and efficiently from our vendor partners to our clients. This role is responsible for overseeing warehouse operations, inventory management, and our commercial delivery fleet while leading a team of warehouse associates and commercial drivers.
Success in this role comes from developing people, building strong relationships with internal and external partners, driving operational excellence, and delivering an exceptional client experience. The Client Logistics Manager leads by example, promotes a positive and accountable work environment, and continuously looks for opportunities to improve safety, efficiency, and service.
Expectations & Goals
Champion Ernest's mission, culture, and core values in every interaction with employees, clients, vendors, and business partners.
Balance exceptional customer service with sound operational and financial decision making.
Lead, coach, support, and develop warehouse associates and commercial drivers while creating opportunities for growth and long-term success.
Foster a workplace built on trust, accountability, respect, consistency, and teamwork.
Drive operational efficiency while managing departmental expenses and contributing to overall company profitability.
Monitor inventory turnover, merchandise controls, customer returns, vendor returns, and product quality to maintain inventory accuracy and operational excellence.
Ensure all client deliveries are completed safely, accurately, on time, and in the most cost-effective manner.
Vendor & Business Partnerships
Develop and maintain strong working relationships with suppliers, freight carriers, and business partners.
Build and maintain productive relationships with key vendors, equipment suppliers, and transportation providers.
Stay informed on market conditions, vendor opportunities, new products, and developments affecting warehouse and distribution operations, communicating relevant information to the Division Operating Manager.
Partner with the sales team to understand client opportunities and concerns, collaborating with division leadership to develop effective solutions.
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