layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Director, Customer Training
ICON plc
Austin, Texas, United States
Source: ICON plc careers · View original posting
Employer job description
From ICON plc's posting. “We” and “our” refer to the employer.
ICON builds robotic systems that construct buildings. In March 2026 the company commercially launched Titan
, its multi-story robotic construction platform, and has raised more than
$550 million to date. As Titan reaches builders in the field, ICON's success depends on those builders becoming confident, capable operators, and that is what this role builds. The training program is the first hands-on touchpoint a customer has with ICON before they ever print, and it has to be an exceptional experience.
The Director, Customer Training builds ICON's training program from the ground up, turning a decade of hard-won construction technology knowledge into structured learning that takes a new operator from zero to running a large-scale 3D printing operation. You will own the program end to end: the curriculum and content, the hands-on training operations, and the platform that credentials operators and measures how they perform in the field.