Solution Executive - Digital

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

The Solution Executive is a technical sales professional who partners with Account Executives to provide deep technical expertise throughout complex enterprise sales cycles. This role bridges the gap between New Era's technical capabilities and client business requirements, translating technology solutions into clear business value. The Sales Overlay is responsible for conducting technical discovery, designing tailored solutions, delivering compelling technical presentations, and ensuring successful handoffs to delivery teams.

Success requires strong technical knowledge, exceptional communication skills, and the ability to build credibility with both technical and executive stakeholders.

Key responsibilities include:

• Technical Sales Support
• Partner with Enterprise Account Executives to support complex opportunities across New Era's digital transformation portfolio
• Lead technical discovery sessions to understand client pain points, imperatives and needs and correlate these to their current technical and application ecosystem constraints
• Design and architect customized solutions that align with client needs and business objectives
• Provide technical expertise during client meetings, presentations, and demonstrations
• Address technical objections and questions with confidence and clarity
• Support multiple sales opportunities simultaneously
• Solution Design & Presentation
• Develop and deliver compelling technical presentations tailored to audience level (IT staff, Directors, VPs, C-level)
• Create solution architectures, diagrams, and technical documentation to support proposals
• Conduct proof-of-concept demonstrations and technical workshops
• Collaborate with internal technical teams to validate solution feasibility and approach
• Translate technical features into business benefits and ROI for decision-makers
• Strategic Partner Collaboration
• Work closely with strategic partners to leverage technical resources and co-sell opportunities
• Stay current on partner roadmaps, certifications, and technical capabilities
• Participate in partner-led technical training and enablement programs
• Proposal & RFP Support
• Contribute technical content to proposals, RFPs, and Statements of Work
• Ensure technical accuracy and completeness of all client-facing documentation
• Work with sales team to develop competitive positioning and differentiation strategies
• Support pricing discussions by providing technical scoping and resource estimates
• Sales Process & CRM
• Document technical requirements, solution designs, and customer interactions in CRM (Dynamics & HubSpot)
• Maintain accurate technical notes and next steps for each opportunity
• Provide technical win/loss feedback to inform product and sales strategy
• Delivery Handoff
• Ensure smooth transition from sales to delivery teams with comprehensive technical documentation
• Participate in handoff meetings to communicate solution design, requirements, and commitments
• Serve as technical escalation point during early delivery phases as needed
• Technical Expertise & Industry Knowledge
• - Maintain deep technical knowledge across New Era's solution portfolio: Digital Transformation - Application tech, cloud, digital experience, data & business intelligence, ML/AI
• Stay current with industry trends, emerging technologies, and competitive landscape