layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Customer Success Manager (Brivity)
PLACE
Bellingham, WA
Source: PLACE careers · View original posting
Employer job description
From PLACE's posting. “We” and “our” refer to the employer.
Your Opportunity
At
PLACE
, we're building a category-defining company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup on the path to an IPO, our standards are high, our team is scrappy, and our commitment is to execute the best work of our lives.
This is
YOUR CHANCE to be the reason our customers win. As our Customer Success Manager for Brivity, you'll partner with the Success Team Lead to own a portfolio of accounts, drive measurable outcomes, and deliver a customer experience that sets the standard for what great looks like. If you lead with empathy, thrive on accountability, and believe that customer success is a growth strategy, this is your PLACE.
Who Develops You:
Success Team Lead
What You're Great At
You are a relationship builder who holds yourself accountable to outcomes, not just activity. You communicate with clarity and warmth, and you know how to navigate a difficult conversation without losing the customer. You're organized enough to manage a large book of accounts without dropping the ball, and sharp enough to spot patterns in feedback before they become bigger problems. You thrive in fast-moving environments, stay calm under pressure, and you're always looking for a better way to do things.