layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Sr. Partner Operations Analyst
Navan
Delhi, IN
Source: Navan careers · View original posting
Employer job description
From Navan's posting. “We” and “our” refer to the employer.
About the Role
As the Senior Analyst – Business Operations (Flights), you will drive operational excellence, scalability, and automation across our flight fulfillment ecosystem. Positioned at the intersection of Operations, Product, and Engineering, you will transform day-to-day operational challenges into streamlined, automated workflows.
This role requires a deep understanding of the end-to-end ticketing and post-booking lifecycle. You will own the analytical framework that identifies inefficiencies, identify functional solutions, and supports the rollout of automation initiatives to reduce errors, prevent revenue leakage, and maximize processing speed.
What You’ll Do
- Process Optimisation & Automation Support
- Identify and assess automation opportunities in flight operations workflows specifically targeting ticketing queues, manual reissues, and refunds to identify and prioritise accordingly.
- Work with Product and Engineering teams to translate operational bottlenecks into clear, actionable technical requirements.