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Viam
New York, NY
Source: Viam careers · View original posting
From Viam's posting. “We” and “our” refer to the employer.
Founded by Eliot Horowitz, co-founder and former CTO of MongoDB, Viam is a novel robotics engineering platform that lets you configure, control, and manage robots intuitively and quickly. We’re inspiring a generation of engineers to solve complicated automation problems with our uniquely powerful suite of software tools.
We’re a ~100-person company headquartered in New York City.
Hybrid 3 days/week in NYC office, with occasional travel to customer sites
We're looking for a Director of Forward Deployed Engineering to lead the team responsible for getting Viam's customers into production. You'll manage a team of five engineers working across our most strategic accounts, own the technical approach to each deployment, and serve as the senior technical partner to our customers' engineering and operations leaders.
This is a leadership role for someone who is still technical. You'll spend your time on architecture decisions, design reviews, coaching, and customer conversations. Prior professional robotics experience isn't required, but you should be comfortable around hardware and physical systems, and able to get fluent in a new platform quickly.
Manage a team of five forward deployed engineers: coaching, performance, hiring, and how they are resourced across accounts.
Own the technical approach across deployments and make the architecture and prioritization calls.
Be the senior technical voice with customer leadership, from kickoff through escalation.
Work with Viam leadership on account direction, and keep them current on progress, risks, and blockers.
Drive deployments to production: hold the schedule, unblock what's stuck, and change approach when a site demands it.
Turn field learnings into platform priorities with Product and Engineering.
Viam’s base salary range for this role is posted above. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
Vision Driven
Collaborate Openly
Act Decisively
Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.
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