From Cesna Recruitment's posting. “We” and “our” refer to the employer.
[Job Summary]
The Sales Assistant supports the sales team in driving Cisco networking product and solution sales. This role assists with preparing quotes, managing customer requests, coordinating with Cisco vendors, and ensuring smooth internal operations throughout the sales cycle.
[Job Description]
Key Responsibilities
1. Sales Support & Coordination
Assist sales managers with Cisco product, Server & storage quotes, pricing requests, and deal registrations.
Prepare, update, and revise quotations (BOMs, configurations, services).
Track approval processes for discounts, promotions, and special pricing.
Coordinate with Cisco distributors, AM/SE teams, and internal departments to obtain necessary information.
2. Customer Communication
Respond to customer inquiries regarding product availability, specifications, lead times, and order status.
Support account managers in scheduling meetings, preparing presentations, and responding to RFP/RFQ requirements.
Provide professional customer service and timely follow-ups.
3. Order & Documentation Management
Manage purchase orders, delivery schedules, and order status updates.
Ensure all documents (quotes, POs, contracts, SOWs) are accurate and properly archived.
Monitor Cisco system updates such as lead time changes, EOL notices, and product updates.
4. Cisco Tools & Systems
Use Cisco Commerce Workspace (CCW) for quoting and pricing management.
Assist with Deal Registration and Lifecycle Incentives (LCI) tasks when needed.
Maintain up-to-date knowledge of Cisco products, programs, and guidelines.
5. Administrative & Internal Support
Support sales forecasting, reporting, and pipeline tracking.
Collaborate with logistics teams to confirm delivery schedules and shipment tracking.
Assist in preparing sales materials, documentation, and internal reports.
Requirements
Required: Bachelor’s degree or equivalent work experience
Strong communication and organizational skills
Detail-oriented with the ability to multitask
Basic understanding of networking products (switches, routers, firewalls, wireless, etc.)
Proficiency in MS Office (Excel, PowerPoint, Word)
Preferred: Experience with Cisco products or CCW
Previous experience in IT sales, inside sales, or sales support
Ability to understand technical documentation and product specifications
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Key Competencies
Customer-oriented mindset
Problem-solving skills
Ability to work collaboratively with cross-functional teams
Time management and prioritization
Professional and proactive communication
Benefits
Comprehensive health insurance, 401K 5% matching, PTO, Sick days, Bonus, visa sponsorship available if needed
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
