Sales Call Center Agent- Cold Calling, Senior Market

Belle is redefining primary care for Medicare members — and it all starts with the feet.

Our Community Health Workers, each a licensed nail technician, provide in-home preventive foot care that builds trusted relationships and opens the door to better health above the knee. Through these recurring visits, Belle helps identify emerging health issues earlier, connects members to Chronic Care Management, and extends the reach of our clinical team through AI-powered telehealth and care coordination.

The result is a radically more engaging model of primary care — one built around meeting seniors where they are, earning their trust, and helping them stay healthier and age in place.

Above all, we bring joy to healthcare. Belle has built one of the most engaging care platforms in the industry, with an NPS of 98 — a level of trust and loyalty almost unheard of in healthcare. Join us as we build the next generation of primary care for America’s seniors.

Belle is looking for a Sales Call Center Agent to join our team and play a key role in expanding our reach. In this role, you will make outbound cold calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic care solutions. Your goal is to schedule in-home visits for our technicians, helping seniors stay mobile and healthy.

Part of your role will be to:

Make outbound cold calls from a provided lead list, introducing them to Belle’s services.

Educate seniors about the importance of lower extremity health and chronic care management.

Build rapport and trust with potential clients through clear, compassionate communication.

Schedule in-home health assessments for seniors with Belle’s trained technicians.

Overcome objections and address concerns using Belle’s proven sales script and training.

Meet and exceed daily, weekly, and monthly appointment-setting goals.

Accurately document calls and update CRM records with customer interactions.

Requirements

• Previous experience in sales, telemarketing, healthcare, or senior services preferred.
• Strong verbal skills with the ability to engage and educate seniors.
• Positive attitude, persistence, and the ability to handle objections effectively.
• Comfortable using CRM systems and call center software.
• Bilingual (Preferred): Spanish or other language skills are a plus.