layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Onsite Help Desk Engineer - Level 1 ($30-$34/HR, Menlo Park, CA)
Bit by Bit Inc
Menlo Park, CA, US
Source: Bit by Bit Inc careers · View original posting
- Pay
- $30 — $34 USD per hour
Employer job description
From Bit by Bit Inc's posting. “We” and “our” refer to the employer.
- Onsite Level 1 Help Desk Engineer
- Location: Menlo Park, California
- Schedule: Monday–Friday, 9:00 AM–5:00 PM, Onsite
- Position Type: Full-Time
We are seeking a reliable, hands-on Level 1 Help Desk Engineer to provide dedicated onsite IT support for our client in Menlo Park, California.
This position will serve as the primary onsite IT resource for end users, handling day-to-day technical issues, workstation support, hardware problems, user requests, and basic troubleshooting. The ideal candidate enjoys working directly with people, communicates well with non-technical users, and is comfortable physically working with computers, monitors, printers, cabling, conference room equipment, and other office technology.
The engineer will be supported by our experienced East Coast technical team and will escalate issues that cannot be resolved locally to the appropriate remote engineer. We are not looking for someone who needs to know everything—we are looking for someone dependable who can troubleshoot effectively, work well with users, follow established procedures, and recognize when an issue should be escalated.