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Centage
San Antonio, TX, US
Source: Centage careers · View original posting
From Centage's posting. “We” and “our” refer to the employer.
Centage helps finance teams plan better, move faster, and make smarter decisions. Our customers rely on us not just for software, but for clear answers, strong support, and people who know how to solve problems the right way.
We care how people work together. We want team members who are helpful, accountable, curious, and easy to work with. We do not hire ego. We hire people who can think clearly, communicate well, and put the customer first.
As a Customer Support Specialist, you will be on the front line of the customer experience. You will help customers resolve product, technical, and data-related issues while building trust in Centage with every interaction.
This is not a script-reading support role. You will investigate issues, ask good questions, validate data, explain concepts clearly, and work across teams to drive resolution. Some requests will be straightforward. Others will require analysis, patience, and coordination with Customer Success, Product, Engineering, and Integration.
The right person for this role is process-driven, technically capable, customer-minded, and comfortable working in a fast-moving SaaS environment.
You may be a strong fit if you are the kind of person who stays calm, gets organized, and works the problem. You communicate clearly, you do not cut corners, and you care about getting the customer to the right outcome. You do not need to know everything on day one, but you do need to be coachable, sharp, and willing to learn fast.
Compensation
Base salary range: $60,000 to $65,000
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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