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City Wide Facility Solutions
Tacoma, WA, US
Source: City Wide Facility Solutions careers · View original posting
From City Wide Facility Solutions's posting. “We” and “our” refer to the employer.
Night Operations Manager – Facilities Services
Permanent evening/overnight schedule: 5:00 p.m. to approximately 2:00–3:00 a.m.
City Wide Facility Solutions is seeking a dependable, self-directed Night Operations Manager to oversee service quality across multiple client locations.
This is a field-based position for someone who genuinely prefers working nights, is comfortable managing much of the shift independently, and communicates effectively with clients, internal team members, and independent contractor companies. You will begin your shift at 5:00 p.m. by reviewing priorities and your route with the Facility Solutions Manager. Client site visits may begin between 7:00 and 10:00 p.m., depending on that evening’s schedule and operational needs.
The management model
The cleaning services at our client locations are performed by independent contractor companies. You will not directly supervise their employees.
Instead, you will manage service performance by building strong relationships with our independent service partners, inspecting completed work, communicating expectations, documenting deficiencies, following up on corrective actions, and escalating recurring concerns when necessary.
This position requires someone who can influence results without relying on formal authority. You must be able to maintain productive relationships while addressing problems directly, professionally, and consistently.
Successful Night Operations Managers are dependable, organized, and comfortable making decisions in the field. They complete their routes and reporting consistently, communicate problems early, and follow through until issues are resolved.
They enjoy working independently but understand that they are part of a larger team. They know when to make a decision on their own, when to involve a contractor, and when an issue needs to be escalated internally.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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