Collision Repair Estimator

Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish.

Key Responsibilities

• Inspect damaged vehicles and prepare accurate repair estimates
• Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex)
• Communicate clearly with customers regarding repair processes, timelines, and costs
• Work directly with insurance companies to negotiate and finalize repair approvals
• Monitor repair progress and update estimates as needed (supplements)
• Coordinate with technicians to ensure proper repair procedures and parts usage
• Order parts and verify pricing/availability when required
• Maintain thorough and organized documentation of all estimates and communications
• Deliver exceptional customer service throughout the repair lifecycle

Requirements

• Previous experience as a collision repair estimator required
• I-CAR certification (or willingness to obtain)
• Experience working with DRP programs
• Strong customer service mindset
• Ability to thrive in a fast-paced, team-oriented environment
• Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex)
• Strong understanding of collision repair processes and procedures
• Excellent negotiation and communication skills
• High attention to detail and accuracy
• Ability to manage multiple repairs and deadlines simultaneously
• Valid driver’s license