layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Support Specialist
DenaliTEK
Anchorage, AK, US
Source: DenaliTEK careers · View original posting
Employer job description
From DenaliTEK's posting. “We” and “our” refer to the employer.
Help People. Solve Problems. Build Your IT Career.
Not Your Typical Help Desk Job
We're looking for a Technical Support Specialist who loves technology, enjoys helping people, and wants to grow beyond password resets and basic troubleshooting.
At our company, you'll work with businesses across multiple industries, supporting modern IT environments that include:
- Microsoft 365
- Azure & Entra ID
- Sophos Security Solutions
- Servers & Networking
- Cloud Technologies
- Business Applications
- Endpoint Management
- Every day is different. Every problem is a puzzle. Every client interaction is an opportunity to make someone's day better.
What You'll Do
- Provide remote and onsite technical support for business clients
- Troubleshoot Windows, Microsoft 365, networking, and hardware issues
- Respond to service requests and resolve technical problems efficiently
- Document work performed and maintain accurate ticket notes
- Assist with workstation deployments, upgrades, and migrations