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ENFOS, Inc.
Chicago, IL, US
Source: ENFOS, Inc. careers · View original posting
From ENFOS, Inc.'s posting. “We” and “our” refer to the employer.
ENFOS is redefining how global enterprises manage long-term environmental risk. As the category leader in Environmental Obligation Management, our platform centralizes and automates the full lifecycle of Environmental Remediation Obligations (EROs) and Asset Retirement Obligations (AROs)—replacing fragmented spreadsheets and outdated tools with a purpose-built, multi-tenant SaaS platform.
For 25 years, ENFOS has helped the world’s leading industrial companies stay audit-ready, SOX-compliant, and financially in control of their environmental obligations. Privately held and profitable, ENFOS operates with no direct competitors and supports a blue-chip customer base spanning energy and natural resources, chemicals, manufacturing, and logistics end markets.
With regulatory pressure rising and ESG scrutiny intensifying, ENFOS is uniquely positioned to empower Finance, Legal, and Remediation teams to improve decision-making, mitigate risk, and drive long-term balance sheet reliability.
Why ENFOS?
Every major industrial company carries Environmental Obligations: the legal and financial commitments to remediate, restore, and account for the footprint of their operations. These obligations represent billions of dollars of liabilities, span decades, and have historically been managed across spreadsheets, inboxes, and institutional knowledge.
ENFOS is the enterprise system of record that replaces all of that. The world's leading energy, chemical, mining, manufacturing, and industrial companies run their Environmental Obligation programs on our platform.
Our advantage isn't a generic AI model. It's decades of domain expertise, structured enterprise data, and mission-critical workflows that competitors cannot easily replicate. We are profitable, growing quickly, and transforming our platform from a record system into an AI-enabled system of intelligence.
We are seeking Software Technical Support Specialists to join our Customer Success team. This is a full-time, Chicago, IL-based role for a motivated, personable problem-solver who thrives on complex challenges. You will master the ENFOS platform, providing Tier II/III support to our customer’s system administrators and superusers who run ENFOS at some of the largest industrial enterprises in the world.
This role goes beyond scripted support. You'll analyze, debug, document, and resolve our customers’ most technical and business-critical issues spanning API integrations, accounting workflows, financial reporting, and much more, splitting your time between customer support, QA testing, and documentation. This role reports to the Head of Customer Success.
Salary range in the US: $65,000 - 85,000 with opportunity for discretionary performance bonus paid annually
Comprehensive Benefits Package (401k, Medical, Competitive PTO)
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