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Flourish Research
Covina, CA, US
Source: Flourish Research careers · View original posting
From Flourish Research's posting. “We” and “our” refer to the employer.
Flourish Research is where clinical trials thrive. Flourish Research is one of the industry’s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence.
In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.
The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!
Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
We are actively hiring a Senior Patient Recruitment Specialist to support our Covina, California site.
High School Diploma, or equivalent. A college degree preferred; however, it is not required.
3+ years within the role, 5+ years, related experience (full/partial) within the research industry.
· Demonstrates core values & all skills required. Must have experience specifically in patient recruitment, understanding of related guidelines (IRB, FDA, GCP, and HIPAA) preferred but not required.
· Must have experience with outbound/inbound calling.
· Must possess excellent interpersonal skills, including written and verbal communications.
· Must have good critical thinking and problem-solving skills.
· Must be detail oriented, organized, self-motivated, be able to work independently and in a team, as well as the ability to stay on task and meet deadlines.
· Must be professional and have a strong work ethic.
· Must have excellent customer service and telephone skills.
· Familiarity with medical terminology.
· Assists with key initiatives/process improvements in the department.
· Must have the ability to adapt and take on additional tasks as requested.
· Assists in developing and implementing process improvements.
· Seeks out opportunities to help achieve department/company goals.
· Assist in identifying and implementing process improvements.
· Fosters relationships across teams.
· Consistently accomplishes 80% of individual quarterly goals and objectives.
· Assists with training and mentoring department new hires.
· Demonstrates good critical thinking and decision-making skills.
· Continually demonstrate core values.
· Proficiency of skills set needed for the position.
· Industry certified, as applicable by Flourish Research.
· Additional duties as assigned by management.
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