MATM Solution Architect

• General Information
• Job Title: MATM Solution Architect
• Primary Job Location: Atlanta, GA with travel up to 70%
• Location Flexibility: Hybrid, 3 days in office in Irvine, California for client project
• Employment Type: Full-Time Contract or Permanent Hire (open to both)
• Hiring Timeline: Immediate
• Reporting Line: Co-Founder & COO
• Existing Vacancy: Yes

Application Deadline: Open until filled.

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview:

FIQ is seeking an onshore TMS Solution Architect to support Oracle-led discovery and Conference Room Pilot (CRP) sessions for a client's Manhattan Active TMS implementation. The immediate focus is assessing feasibility for, and demonstrating, dock scheduling and carrier communication capabilities within MATM.

The successful candidate will then transition into the broader Daimler-onto-MATM onboarding project starting in early 2027, ultimately covering the full transportation management flow (carrier setup and procurement, contract management, shipment planning, tender management, dock scheduling, and carrier communication).

Key Responsibilities:

• Partner with the business, operations and technology stakeholders to lead and support transportation management requirements.
• Assess feasibility of implementing dock scheduling and carrier communication capabilities within Manhattan Active TMS.
• Demonstrate/pilot dock scheduling and carrier communication functionality as part of the CRP process.
• Document solution design, design decisions, extending design work to the full TMS flow — carrier setup, contract management, carrier procurement, shipment planning, and tender.
• Onboarding sites, carriers on Manhattan-TMS.
• Provide continuity of design knowledge across both phases, reducing ramp-up risk for the broader implementation.
• Travel onsite to Irvine, CA up to 3 days/week.
• Must-Have Qualifications: This is a techno-functional solution architect role, not a purely functional or purely technical one.
• Has deep functional knowledge of Manhattan TMS (Manhattan Active TMS preferred) — carrier management, contract/rate management, shipment planning, tendering, dock scheduling, and carrier communication.
• Understands how MATM integrates with WMS/ERP systems at a solution-design level (techno-functional), without needing deep expertise in integration protocols, mappings, or cloud security/NFR work — those are treated as a separate technical workstream, not part of this role.
• Is comfortable operating as a Solution Architect / Design Lead rather than a configuration specialist or pure consultant. This role is scoped above hands-on configuration work.
• Has prior experience supporting Manhattan TM implementations or multi-system transformation programs, ideally in manufacturing, high-tech, CPG, retail, or logistics verticals.
• Is available to start immediately and commit to a multi-phase engagement (design phase now, continuing directly into the onboarding implementation).
• Is based onshore in US and able to travel to Irvine, CA up to 3 days/week during active CRP sessions.
• Why You Will Love Working Here: At Fulfillment IQ, we do not just build supply chain solutions, we build long-term careers. We give our people real ownership, real influence, and meaningful responsibility. Whether you are leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact. We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Work Authorization and Sponsorship:

Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship, now or in the future.

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available at here. This includes the use of AI-assisted screening described above. By applying, you acknowledge this notice. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Learn More About Us:

• Website: fulfillmentiq.com
• LinkedIn: Fulfillment IQ
• Spotify: eCom Logistics Podcast Spotify
• YouTube: eCom Logistics Podcast YouTube