Patient Coordinator

Patient Coordinator | Great Strides Rehabilitation | Full-Time Position

At Great Strides Rehabilitation, an H2 Health Company, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience.

Key Responsibilities:

• Greet patients warmly upon their arrival and assist them with check-in procedures.
• Manage patient appointments, including scheduling, cancellations, and confirmations.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Collaborate with clinical staff to ensure optimal patient flow and care delivery.
• Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations.
• Calling PCP for Plan of Cares

Requirements

• High school diploma or equivalent required; additional education in healthcare administration is a plus.
• At least 1 year of experience in a healthcare or medical office setting preferred.
• Outstanding communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to maintain patient confidentiality and adhere to office policies.