Staff Product Manager (USA/Europe - Remote)

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk

We are bold, like risk, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on YouTube to experience it for yourself: https://hsptb.com/twnhll

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.

Responsibilities

• We deliver value to our customers by relentlessly simplifying our product and uncovering new ways to gift our customers their time back. We want to make managing short-term rentals trivial. Your responsibility is to keep our product on mission.
• Drive outcomes and own the results on multi-million dollar business lines
• Develop and implement the product vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision.
• Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
• Work with senior management to create product plans and roadmaps, based on your interaction with customers and aggregate customer feedback.
• Partner with sales, customer support, and engineering to ship features and products that solve the right problems while knowing that Andrew's favorite ice cream flavor is pistachio.
• Ensure new features are launched smoothly and (mostly) on schedule.
• Prioritize, set the pace of execution, and balance engineering cost with impact on business.
• Suggest ways to track product use and impact on end users.
• Make creative recommendations to expand product base and vision. Actively seek out opportunities to innovate.

Requirements

• This job can be rewarding as it is challenging. You’ll be expected to manage multiple complex projects at the same time while maintaining focus and ensuring a regular cadence of releases. If that sounds overwhelming, this may not be a good fit for you.
• For this position, your location is not a requirement. The ideal fit could work under European or American east coast timezones.
• Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. The successful candidate will demonstrate how they are uniquely qualified for this role and will be someone that we cannot wait to start working with.
• Here’s what we’re paying attention to: 5+ years of product management experience, ideally in B2B SaaS, real estate or hospitality software.
• Experience with channel connectivity or API integrations.
• Exceptional communication skills - especially written - with a particular knack for clearly and precisely articulating customer concerns.
• High degree of empathy both toward customers and teammates.
• Track record of owning 0→1, end-to-end product, and feature development.
• Intense focus on shipping products, and ability to make trade-offs that require prioritizing different competing demands.
• Ability to manage a project, structuring it into relevant work categories, dependencies, and priorities within a relevant tool.
• Self-motivated, entrepreneurial, and persistent in ensuring that your product is successful.
• Able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum.