What You’ll Love About Us
We are a youthful, passionate, and committed team of individuals who care about our youth and city.
We work hard and we take pride in executing programs at a high level.
We support each other personally and professionally by encouraging a growth mindset and shared sense of purpose.
We use games & team building exercises to maintain a robust team culture.
We regularly participate in company social leagues, workout classes, and sporting events.
We value work/life balance and personal autonomy when it comes to managing your time and schedule.
We host semi-annual leadership retreats to build team cohesion and promote collaborative strategic planning.
We provide a total rewards package including:
- Health / dental / vision / life insurance benefits
- 401K with employer matching contributions
- Commuter benefits
- Gym membership / health & wellness reimbursement
- Free summer camp for eligible relatives (if applicable)
Our Commitment to You
We are an Equal Opportunity Employer and we believe strongly in the value of incorporating diversity, equity, and inclusion in our workplace. We accept applications from all interested candidates, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
You can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration. We are proud to foster an inclusive environment where our team members feel respected by and connected to one another. We celebrate the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team.
Requirements
What We’ll Love About You
Bachelor's degree in education, recreation, business administration, or previous experience in camp administration or enrollment management, preferably within summer camps or after school programs.
Exceptional organizational and administrative skills, with excellent attention to detail. Excellent interpersonal and communication skills, with the ability to interact effectively with parents, camp staff, and external stakeholders.
Proficiency in using computer applications, including Microsoft Office Suite, G Suite, camp management software, and project management software.
Knowledge of enrollment processes, camper databases, and registration systems.
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Flexibility to work evenings or weekends as needed for camp events, registration days, and enrollment activities.
Ability to communicate effectively with families from diverse backgrounds, including non-English speaking customers (Spanish proficiency is highly desirable).
Why This Role Might be Right For You
You have an interest and curiosity for all things sports and youth development - you care deeply about creating positive experiences for kids of all ages!
You've had diverse customer service experiences, and you know what it takes to provide empathy, critical support, and guidance to team members, families, partners, and frontline staff.
You’ve worked independently on data management and customer success projects, managing & analyzing large data sets, and organizing and auditing print and digital records.
You're comfortable learning and using new technology and platforms. You're able to pick up tech systems quickly, learn the key features, and teach others.
You can tap into creative ideas from different team members and other organizations to improve internal processes and enhance the customer experience for registered families.
You love the experience of being in a vibrant office space and collaborating with others.
You have the ability to relate to the experiences of diverse communities across NYC and care deeply about advancing diversity, equity, and inclusion.
