Host - North Phoenix - Lookout Tavern - friendly and professional

Lookout Tavern, a modern social tavern in North Phoenix, is seeking a friendly and professional Host to join their team. The ideal candidate will have a passion for providing excellent customer service, the ability to multitask and handle a fast-paced environment, and have a positive and upbeat attitude. As a Host, you will be responsible for greeting customers, managing reservations and seating arrangements, and ensuring that the front of house runs smoothly.

In addition a major part of your daily tasks are assisting with order take-outs and 3rd party delivery management.

Responsibilities

• Greet customers with a friendly and professional demeanor.
• Manage delivery and to-go orders through our 3rd party delivery partners
• Manage reservations and maintain the waitlist accurately.
• Monitor the flow of traffic in the restaurant to ensure timely seating of guests.
• Assist servers with table assignments and distributing menus.
• Provide guests with information about menu offerings and daily specials.
• Ensure that the host stand and surrounding areas are kept clean and organized.
• Address customer concerns and complaints in a professional manner.

Requirements

• High school diploma or equivalent.
• Proven experience as a host or in a similar role.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong organizational and time-management skills.
• Ability to stand for long periods of time and lift up to 25 pounds.
• Availability to work flexible hours, including evenings and weekends.