Model Sales Assistant

Job Overview:

We are seeking a motivated and detail-oriented Model Sales Assistant to support our Sales Associates in delivering exceptional customer service and a seamless sales process at our boutique. As a Sales Assistant, you will play a vital role in enhancing the overall client experience by assisting with administrative tasks, organizing merchandise, and ensuring our sales team can focus on closing deals with customers.

Key Responsibilities:

• Assist Sales Associates during the sales process by preparing product information, organizing inventory, and ensuring that displays are properly maintained.
• Greet and engage with customers, providing them with a warm and welcoming experience.
• Maintain a detailed knowledge of Brand timepieces, features, and brand history to assist in answering customer inquiries.
• Manage stock levels, ensuring that products are readily available for presentations to customers.
• Support the preparation of sales documents, including Appraisals, receipts, and warranty information.
• Help coordinate repairs, and servicing requests with customers and internal teams.
• Ensure the sales floor and showcases are presentable and clean, following brand standards.
• Provide administrative support such as scheduling appointments, managing CRM entries, and following up with customers.
• Maintain a professional and polished appearance, embodying the luxury and prestige of the brand.

Requirements

• High school diploma or equivalent
• Previous experience in luxury retail, customer service, or sales support (preferred).
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Passion for luxury brands and high-end customer service.
• Proficiency with POS systems, CRM software, and basic office tools.
• Willingness to work flexible hours, including weekends and holidays.