From MCK Group's posting. “We” and “our” refer to the employer.
The Gas Station Store Manager is responsible for the overall operation, profitability, safety, cleanliness, staffing, and customer-service performance of the assigned gas station and convenience store.
The Store Manager oversees daily retail, fuel, food service, lottery, cash-handling, inventory, merchandising, and employee-management activities. This position is responsible for ensuring that the store operates in compliance with company policies, fuel-brand standards, food-safety requirements, age-restricted sales laws, and all applicable local, state, and federal regulations.
The Store Manager is expected to lead by example, maintain a professional and customer-focused environment, control expenses and inventory losses, develop employees, and meet established sales and profitability goals.
Essential Duties and Responsibilities
Store Operations
Direct and oversee all daily gas station, convenience-store, and food-service operations.
Ensure the store opens, operates, and closes according to the approved schedule.
Maintain appropriate employee coverage during all operating hours.
Complete and verify daily, weekly, and monthly operational checklists.
Ensure the sales floor, fuel pumps, restrooms, parking lot, food-service areas, coolers, stockrooms, and exterior areas remain clean, organized, safe, and properly maintained.
Monitor store conditions throughout the day and address operational issues promptly.
Ensure products are properly stocked, priced, rotated, labeled, and displayed.
Maintain compliance with fuel-brand image, signage, promotional, and merchandising requirements.
Communicate company policies, operational changes, promotions, and performance expectations to employees.
Respond to emergencies, equipment failures, staffing shortages, customer incidents, and security concerns.
Employee Leadership and Scheduling
Recruit, interview, select, onboard, train, supervise, coach, and evaluate store employees.
Prepare and maintain employee schedules based on projected sales, customer traffic, labor budgets, and business needs.
Ensure shifts are adequately staffed while controlling overtime and unnecessary labor expenses.
Review employee time records and verify that hours worked are accurate.
Communicate store performance, staffing concerns, operational risks, and major incidents to the District Manager, Regional Manager, or owner.
Participate in management meetings, conference calls, inspections, audits, and training sessions.
Maintain complete and organized store records.
Protect confidential employee, customer, financial, and company information.
Supervisory Responsibilities
The Store Manager directly supervises assistant managers, shift leads, cashiers, food-service employees, stock employees, and other assigned personnel.
Supervisory responsibilities may include:
Recruiting and interviewing applicants.
Making hiring recommendations or decisions within assigned authority.
Preparing employee schedules.
Assigning and directing work.
Training and coaching employees.
Reviewing performance.
Approving time records.
Addressing complaints and resolving problems.
Administering corrective action according to company policy.
Recommending promotions, transfers, pay changes, and terminations.
Ensuring compliance with company policies and employment laws.
Minimum Qualifications
High school diploma or equivalent required.
Associate or bachelor’s degree in business, retail management, or a related field preferred.
At least two years of retail, convenience-store, restaurant, fuel, or customer-service experience preferred.
At least one year of supervisory or management experience preferred.
Experience with cash handling, employee scheduling, inventory management, and customer service.
Ability to obtain and maintain required food-safety, alcohol, tobacco, lottery, environmental, or other certifications.
Basic computer, email, point-of-sale, spreadsheet, and reporting skills.
Valid driver’s license and reliable transportation may be required.
Must meet applicable legal requirements for handling or selling age-restricted products.
Must successfully complete any required background screening, drug testing, or motor-vehicle-record review.
Knowledge, Skills, and Abilities
Strong leadership, organization, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Understanding of retail sales, gross profit, labor control, inventory management, and expense control.
Ability to read and interpret sales, labor, inventory, and financial reports.
Strong cash-management and loss-prevention skills.
Ability to train, coach, motivate, and hold employees accountable.
Ability to address customer and employee concerns professionally.
Knowledge of fuel, food-service, lottery, and convenience-store operations.
Ability to maintain accurate records and meet reporting deadlines.
Ability to work independently while following company policies.
Sound judgment when handling emergencies, safety concerns, and confidential information.
Performance Expectations
The Store Manager’s performance may be evaluated based on: Sales and gross-profit performance.
Labor-cost control and scheduling effectiveness.
Inventory accuracy and shrinkage results.
Cash and deposit accuracy.
Fuel and merchandise margin performance.
Food-service sales, waste, and profitability.
Customer-service results.
Store cleanliness and appearance.
Employee retention, attendance, training, and performance.
Completion of required reports and records.
Safety, licensing, and regulatory compliance.
Inspection, audit, and mystery-shop results.
Maintenance of company and fuel-brand standards.
Timely resolution of operational and employee issues.
Requirements
Scheduling and Availability Requirements
Must be available to work a flexible schedule based on store needs.
May be required to work mornings, evenings, overnight shifts, weekends, and holidays.
Must be available by telephone for store emergencies, employee call-outs, alarm notifications, and urgent operational concerns.
May be required to cover open shifts or remain at the store until appropriate coverage arrives.
May be required to travel for bank deposits, training, meetings, inventory counts, or temporary store coverage.
Physical Requirements
The employee must be able to: Stand and walk for extended periods.
Lift, carry, move, and stock items weighing up to 50 pounds, with or without reasonable accommodation.
Work in refrigerated areas, outdoor weather conditions, and areas near fuel, cooking equipment, cleaning chemicals, and vehicle traffic.
Safely climb a step stool or ladder when required.
Operate registers, office equipment, food-service equipment, fuel controls, and store machinery.
Perform cleaning duties, including sweeping, mopping, wiping surfaces, cleaning restrooms, and removing trash.
Communicate effectively with customers, employees, vendors, and emergency personnel.
Benefits
Strong Salary, $50-60k
Flexible Timing, Day Offs
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
