Front Desk Receptionist - Bilingual English/ Spanish

Nation Security is seeking a warm, organized, and detail-oriented Bilingual Front Desk Receptionist to be the first point of contact at our Doral office. This position requires full fluency in English and Spanish, exceptional multitasking abilities, and a commitment to delivering outstanding service in a fast-paced environment. The ideal candidate is proactive, adaptable, and enjoys interacting with clients, visitors, and team members.

Key Responsibilities

• Reception & Guest Services: Welcome and assist visitors, clients, and employees with professionalism and courtesy.
• Communication: Answer, screen, and direct incoming calls in both English and Spanish.
• Security Compliance: Manage visitor check-ins and ensure adherence to building and company security procedures.
• Front Desk Management: Keep the reception area clean, organized, and inviting.
• Administrative Support: Assist with scheduling, data entry, filing, onboarding, and general office tasks.
• Operational Support: Provide daily support for office operations and take on additional responsibilities as needed.

Requirements

• Language: Full bilingual proficiency in English and Spanish (required).
• Education: High school diploma or GED; additional administrative or customer service training is a plus.
• Experience: Previous experience in reception, front desk, or customer service roles preferred.
• Skills: Strong communication and interpersonal skills; highly organized with keen attention to detail.
• Technical Skills: Proficiency in Microsoft Office Suite and Google Workspace.
• Personal Attributes: Ability to multitask, remain calm under pressure, and maintain a professional and proactive demeanor.