SALARY RANGE: $90,000 - $108,000 per year (Pay is based on experience)
Employment
full time
Employer job description
From Northern California Behavioral Health System's posting. “We” and “our” refer to the employer.
POSITION TITLE: HR Manager
REPORTS TO (TITLE): Director Human Resources
SALARY RANGE: $90,000 - $108,000 per year (Pay is based on experience)
DESCRIPTION OF POSITION:
The Human Resources Manager serves as the operational and employee relations lead for the Human Resources Department, overseeing daily HR workflows, exempt recruitment, investigations, corrective action guidance, and cross‑functional coordination with department leaders. This role ensures consistent application of HR policies, supports compliance with federal and state employment regulations, and maintains alignment with organizational standards and Just Culture principles.
The HR Manager provides direct support and oversight to the HR Assistant and the HR Coordinator, ensuring accuracy, timeliness, and consistency across onboarding, status changes, hourly recruitment, leave administration, ADA accommodations, workers’ compensation, HRIS updates, and personnel recordkeeping. The position also maintains the integrity of the HR Master Tracker by reviewing entries, identifying discrepancies, and directing corrections as needed.
This role requires strong judgment, confidentiality, and the ability to manage complex employee relations matters while supporting a collaborative, service‑oriented HR environment.
HR Operations & Team Leadership
Manage day‑to‑day HR operations, serving as the primary operational lead across all HR functions.
Directly supervise, coach, and develop the HR Assistant and HR Coordinator.
Set clear priorities and expectations; conduct regular check‑ins, performance evaluations, and professional development conversations.
Serve as the first point of escalation for HR team members; triage issues and escalate appropriately.
Maintain internal SOPs, workflows, and HR resources to ensure consistency and operational efficiency.
Review and monitor the HR Master Tracker for accuracy, completeness, and workflow alignment; direct corrections as needed.
Provide coverage and ensure operational continuity during team absences.
Talent Acquisition & Onboarding
Provide operational leadership for recruitment and onboarding activities, ensuring high‑quality execution by the HR Assistant for onboarding and by the HR Coordinator for hourly recruitment.
Lead exempt‑level full‑cycle recruitment, including job postings, sourcing, screening, interview coordination, offers, and candidate communication.
Serve as the primary recruiter for complex, confidential, or strategically critical exempt roles.
Conduct initial phone screens for leadership candidates, assessing qualifications, leadership competencies, and cultural alignment.
Lead continuous improvement of onboarding and orientation programs to ensure a consistent, high‑quality new hire experience.
Collaborate with hiring managers to maintain, update, and standardize job descriptions.
Employee & Labor Relations
Serve as the main point of contact for managers and employees, triaging concerns and conducting investigations.
Lead investigations involving represented and non‑represented employees, including communication with union representatives or shop stewards to ensure accurate fact‑finding and contract‑aligned resolution.
Maintain thorough, accurate documentation of employee relations matters in compliance with California employment law, hospital policy, and collective bargaining agreements.
Advise managers on performance management, corrective action, and termination processes, ensuring decisions align with law, policy, and contractual obligations.
Identify trends or recurring issues in employee relations and recommend proactive interventions.
Support development and implementation of Just Culture and related culture initiatives.
Elevate complex, high‑stakes, or sensitive matters to the HR Director, including cases involving significant legal exposure, employee appeals, or situations requiring executive‑level decision‑making.
Collaborate with the HR Director on represented employee matters as needed; as all grievances, bargaining, negotiations, mediations, and arbitrations are led directly by the HR Director.
Performance Management & Engagement
Manage the annual performance evaluation cycle, including timelines, manager training, tracking, and follow‑up.
Manage the Employee of the Month (Kudos) program, with assistance from the HR Assistant.
Design and implement employee engagement initiatives such as stay interviews, exit interviews, and feedback programs.
Analyze engagement and retention data; provide insights and recommendations.
Support recognition programs and employee experience strategies that reinforce a people‑centered culture.
Compliance, Recordkeeping & Reporting
Ensure accurate and compliant employee records in accordance with California and federal requirements (FMLA, CFRA, ADA, FEHA, etc.).
Oversee mandatory training completion tracking in collaboration with the Education team and department managers.
Lead or support internal HR audits; ensure corrective actions are documented and completed.
Monitor changes in California employment law and bring compliance updates and recommendations forward.
Support workers’ compensation coordination and leave administration oversight in partnership with HR Coordinator.
Pull, interpret, and present HR data for compliance, operational insights, and leadership reporting.
Strategic Partnership & Projects
Support department‑wide initiatives, including policy implementation, leadership development, and organizational design.
Identify process gaps, propose solutions, and lead operational improvements.
Represent HR in cross‑functional meetings and initiatives as delegated.
Prepare reports, dashboards, and data summaries for leadership review.
General Administrative Support
Provide administrative support including scheduling, document management, and correspondence.
Serve as a resource for general HR inquiries and escalate issues appropriately.
Help foster a culture of responsiveness, accountability, collaboration, and continuous improvement.
Perform additional related duties as assigned.
Requirements
Knowledge and Experience: Bachelor’s degree in Human Resources, Business Administration, or related field required
Three to five (3–5) years of progressively responsible HR Generalist, HRBP, or equivalent experience, including at least one (1) year in a supervisory or lead HR role
Demonstrated experience conducting employee relations investigations, including represented‑employee matters
Strong working knowledge of California employment law (FEHA, CFRA, FMLA, ADA, wage/hour, and related regulations)
Experience managing HR operations in a multi‑department, fast‑paced environment
Healthcare industry experience preferred
Strong interpersonal and communication skills
Ability to manage multiple priorities and lead others with clarity and accountability
High level of discretion and professionalism
Proficiency with HRIS systems (UKG, ClearCo.) and Microsoft Office
PHR, SPHR, SHRM‑CP, or SHRM‑SCP certification preferred
Skills and Abilities:
Our team operates in a straightforward, collaborative environment that values clarity, consistency, and mutual respect. We prioritize practical solutions over office politics and appreciate colleagues who communicate clearly, maintain confidentiality, and engage with employees across all backgrounds with professionalism and empathy. Additional skills and abilities include:
Maintains strict confidentiality of employee, applicant, and patient information
Demonstrates professionalism and emotional intelligence in sensitive and high-stakes situations, including complex employee relations matters
Demonstrates respect across diverse social, cultural, economic, and educational backgrounds
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and HR platforms (e.g., UKG, HealthStream)
Strong interpersonal, verbal, and written communication across diverse audiences
Excellent organizational and leadership skills; able to manage a team while maintaining individual accountability and attention to detail
Critical thinking, sound judgment, and a proactive approach to complex problem-solving
Adapts effectively to shifting priorities, ambiguity, and fast-paced environments
Collaborates across departments and builds trust with internal and external partners
Balances independent initiative with team-oriented execution and upward communication
Maintains service orientation with a respectful, employee-centered mindset
Understands HR's operational and legal impact; anticipates downstream effects of decisions
Open to feedback; learns quickly and applies new knowledge to improve outcomes and team performance
Capable of pulling, interpreting, and presenting HR data for compliance, operational, and strategic insights
Understands, enforces, and communicates HR policies with clarity and professionalism
Provides responsive, respectful, and solution-oriented employee relations support
Demonstrates supervisory capability: able to delegate, coach, and hold team members accountable with fairness and clarity
Physical Requirements: While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population
Give and follow verbal and written instructions with attention to detail and accuracy
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information
Vision: see details of objects at close range
Coordinate multiple tasks simultaneously
Reach forward, up, down, and to the side
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day
Lift up to 10 pounds
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401K Retirement Plan
Healthcare Spending Account
Life Insurance (Supplemental life, term, and universal plans are also available)
Short and Long-Term Disability
PTO Plan with Holiday Premium Pay
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
