layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
AI Modeling Engineer
Palona AI
Los Altos, CA, US; New York, NY, US; Toronto, ON, CA
Source: Palona AI careers · View original posting
- Employment
- full time
Employer job description
From Palona AI's posting. “We” and “our” refer to the employer.
Palona’s AI agents operate in real restaurant environments: noisy phone lines, varied accents, complex menus, interruptions, incomplete information, strict business rules, and customers who expect an immediate, natural response. Improving these systems requires more than selecting the newest model. It requires disciplined evaluation, high-quality data, modeling judgment, experimentation, and production feedback loops.
We are looking for an applied AI Modeling Engineer to improve the intelligence, accuracy, safety, latency, and cost of Palona’s voice and multimodal agents. You will own problems across model selection and routing, prompting and context, fine-tuning or post-training when justified, speech and language quality, evaluation methodology, dataset development, and model behavior in production.
This is a product-facing modeling role. Research depth matters, but success is measured by improvements that survive contact with production and create better guest, restaurant, and business outcomes. You will work closely with product, full-stack, infrastructure, and customer-facing engineers to move from hypothesis to experiment to reliable deployment.