Employer job description
From Pavago's posting. “We” and “our” refer to the employer.
- Appointment Setter (Sales Development, Outbound Outreach, CRM) – Remote | U.S. Hours
- Position Type: Full-Time, Remote
- Working Hours: U.S. Business Hours
About the Role
We’re hiring a confident and results-driven Appointment Setter to generate qualified meetings by engaging attorneys and legal professionals.
This role is focused on:
- Starting conversations
- Qualifying interest
- Handling objections
- Following up consistently
Your goal is simple:
👉 Turn conversations into booked, qualified discovery calls
If you’re comfortable speaking with professionals, persistent with follow-ups, and thrive in a structured outreach environment — this role is for you.
What You’ll Own
- Lead Outreach & Prospect Engagement
- Conduct outbound and inbound outreach to attorneys
- Introduce services and initiate conversations
Ask smart questions to:
- Understand needs
- Qualify interest
- Navigate gatekeepers and reach decision-makers
- Engage prospects professionally and confidently
- Appointment Scheduling
- Schedule qualified discovery calls for the sales team
- Coordinate availability across calendars
- Confirm meetings and ensure prospects are prepared
- Maintain clean and accurate scheduling records
- Follow-Up & Lead Nurturing
- Execute consistent follow-up sequences
- Re-engage interested prospects over time
- Handle objections professionally
Continue conversations until:
- A meeting is booked, or
- A clear decision is made
- CRM & Lead Management
Log all activities in CRM systems like:
HubSpot
Salesforce
- Track lead progress and update statuses
- Maintain clean, structured records of all interactions
- Ensure no lead or follow-up is missed
What Success Looks Like
- Consistent flow of qualified booked appointments
- High follow-up discipline (nothing falls through the cracks)
- Strong show-up rates for scheduled meetings
- Clean, reliable CRM data
- Clear, professional communication with prospects
What Makes You a Strong Fit
- Confident communicator (phone, email, LinkedIn)
- Persistent and resilient — you don’t drop leads
- Organized and process-driven
- Comfortable speaking with attorneys and professionals
- Self-motivated and able to work independently
- Strong objection-handling ability
Requirements (Must-Have)
- Core Experience
- 1–2+ years in: Appointment Setting
- SDR / BDR
- Sales Development
- Strong outbound outreach experience
- Experience handling follow-ups and nurturing leads
- Skills
- Excellent verbal English communication
- Confident objection handling
- Experience using: CRM systems (e.g., HubSpot, Salesforce)
- Scheduling tools (Calendly, Google Calendar, etc.)
- Strong organization and time management
- Reliable internet and professional remote setup
- Nice to Have
- Experience working with: Law firms
- Attorneys
- Professional services
- Agency or marketing services outreach experience
- Experience navigating gatekeepers
- Exposure to high-ticket or high-value sales
- Tools You’ll Use
- HubSpot / Salesforce
- Calendly / Google Calendar
- Email & calling tools
- Outreach platforms
What a Typical Day Looks Like
- Conduct outbound outreach to attorneys
- Engage prospects and qualify interest
- Handle objections and answer questions
- Follow up with active leads
- Schedule discovery calls
- Update CRM and track activity
In short:
You turn conversations into qualified meetings that drive pipeline growth.
- Key Metrics (KPIs)
- Appointments booked (weekly/monthly)
- Outreach volume (calls, emails, follow-ups)
- Show-up rate (target: 70–80%+)
- Prospect engagement rates
- CRM accuracy (100% logging)
- Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Client Interview
- Offer & Onboarding
Apply Now
If you’re a persistent, organized communicator who knows how to turn conversations into booked meetings, we want to hear from you.
Apply now and become a key driver of the sales pipeline.