Employer job description
From Pavago's posting. “We” and “our” refer to the employer.
Charter Sales Executive (Private Aviation & High-Ticket Sales) – Remote
Full-Time | Remote | EST Hours (Rotating On-Call Coverage)
About the Role
We’re hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals.
This is not a transactional sales role.
You’ll be responsible for:
- Managing inbound charter inquiries
- Building relationships with high-net-worth clients
- Creating tailored private flight solutions
- Closing high-ticket bookings
- Delivering a luxury white-glove client experience
You’ll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.
If you thrive in:
Luxury sales
- Private aviation
- Relationship management
- High-ticket deal environments
- Fast-paced client communication
This role is a strong fit.
What You’ll Own
- High-Ticket Charter Sales & Deal Conversion
- Manage inbound charter inquiries from prospective and returning clients
- Convert qualified opportunities into confirmed charter bookings
Recommend tailored aircraft and flight solutions based on:
Passenger requirements
Route logistics
Timing
- Aircraft preferences
- Maximize revenue while maintaining premium client service standards
- Negotiate pricing and close deals confidently in a fast-moving environment
- Client Relationship Management (White-Glove Experience)
Build long-term relationships with:
High-net-worth individuals
Executives
- Corporate travelers
- Luxury clientele
- Deliver a luxury-level customer experience from inquiry to completed flight
- Maintain proactive communication and responsiveness throughout the booking process
- Drive repeat business through exceptional relationship management
- End-to-End Charter Coordination
Guide clients through:
Aircraft selection
Charter pricing
Scheduling
Logistics
- Booking confirmation
- Coordinate internally to ensure flawless execution and operational alignment
- Provide updates throughout the charter lifecycle
- Support clients with urgency and professionalism during time-sensitive requests
- Communication & Operational Coordination
Communicate across:
Phone
Email
Slack
WhatsApp
Coordinate with:
- Operations teams
- Scheduling teams
- Aviation partners
- Internal stakeholders
- Participate in rotating on-call schedules to support 24/7 charter responsiveness
- CRM & Pipeline Management
Maintain clean and accurate sales records inside:
Salesforce
CRM systems
Charter tracking platforms
Track:
Inquiries
Quotes
Bookings
- Client activity
- Revenue opportunities
- Ensure strong pipeline visibility and organized follow-up management
Requirements
- Core Requirements
- Proven experience in: Sales
- Luxury services
- High-ticket client-facing roles
- Relationship-based selling
- Strong verbal and written English communication skills
- Confident handling premium clientele and high-value conversations
- Strong organizational and multitasking abilities
- Comfortable working remotely in a fast-paced environment
- Ability to work EST hours with rotating on-call availability
- Experience using CRM systems such as: Salesforce
- HubSpot
- Similar platforms
- Nice to Have
- Experience in: Private aviation
- Charter sales
- Luxury hospitality
- Travel services
- Familiarity with: Avinode
- Charter quoting systems
- Private aircraft categories
- Understanding of: Part 135 operations
- Private aviation logistics
- Cryptocurrency transactions
- Existing network within luxury travel or aviation industries
What Makes You a Strong Fit
- You build relationships — not just transactions
- You communicate with professionalism, confidence, and polish
- You stay calm under pressure in high-value client environments
- You move quickly while maintaining attention to detail
- You thrive in luxury service and fast-response sales environments
- You take ownership of the client experience from start to finish
What a Typical Day Looks Like
- Respond to inbound charter requests and inquiries
- Build relationships with prospective and returning clients
- Recommend aircraft and customized charter solutions
- Coordinate quotes, pricing, and booking logistics
- Work with operations teams to ensure smooth execution
- Maintain CRM updates and sales pipeline tracking
- Follow up proactively to maximize conversions and repeat bookings
In short:
You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.
- Key Metrics for Success (KPIs)
- Charter deal conversion rate
- Revenue generated per booking
- Client satisfaction and repeat business
- Response time to inbound inquiries
- CRM accuracy and pipeline organization
- Retention and long-term client relationships
- Why This Role Stands Out
- High-ticket luxury sales environment
- Relationship-driven sales with premium clientele
- Direct exposure to the private aviation industry
- Fast-paced, high-growth sales environment
Opportunity to work with:
Executives
Entrepreneurs
Luxury travelers
Strong growth opportunities into:
- Senior Charter Sales
- Aviation Sales Leadership
- Sales Director roles
- Interview Process
- Initial Phone Interview
- Video Interview
- Final Client Interview
- Offer & Onboarding
Apply Now
If you:
- Thrive in high-value relationship-driven sales
- Enjoy luxury client communication and premium service
- Are confident managing high-ticket deals
- Want exposure to the private aviation industry
This role is a strong fit for you.