layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
IT Support Desk Technician
Pierce Technology Corp
Fargo, ND, US
Source: Pierce Technology Corp careers · View original posting
- Employment
- full time
Employer job description
From Pierce Technology Corp's posting. “We” and “our” refer to the employer.
Technical Expertise: Strong grasp of business technology principles with a preference for industry certifications in computing, networking, and security.
Software Proficiency: Expert in Windows OS, Microsoft 365 services, and advanced troubleshooting for Office applications and web-based platforms.
Specialized Troubleshooting: Skilled in resolving hardware and software issues for mainstream products and specialized sleep diagnostic equipment.
Security & Integrity: Proven familiarity with database and network security systems, focused on maintaining data confidentiality and system integrity.
Experience: Over three years of customer service experience and a background as an IT Help Desk Technician, honing advanced problem-solving skills.
Communication & Service: Excellent verbal and written communication skills dedicated to delivering high-quality customer service and clear documentation.
Regulatory Compliance: Committed to following legal requirements and maintaining meticulous records of all technical processes and procedures.
Professional Mindset: A collaborative team player who thrives on constructive feedback, accurate task execution, and continuous learning of new technologies.
Requirements
- Technical Expertise: Strong grasp of business technology principles with a preference for industry certifications in computing, networking, and security.
- Software Proficiency: Expert in Windows OS, Microsoft 365 services, and advanced troubleshooting for Office applications and web-based platforms.
- Specialized Troubleshooting: Skilled in resolving hardware and software issues for mainstream products and specialized sleep diagnostic equipment.
- Security & Integrity: Proven familiarity with database and network security systems, focused on maintaining data confidentiality and system integrity.
- Experience: Over three years of customer service experience and a background as an IT Help Desk Technician, honing advanced problem-solving skills.
- Communication & Service: Excellent verbal and written communication skills dedicated to delivering high-quality customer service and clear documentation.
- Regulatory Compliance: Committed to following legal requirements and maintaining meticulous records of all technical processes and procedures.