Account Management Director

Our client is a global augmented-reality hardware pioneer building advanced optics, waveguides, and display systems for the next generation of smart glasses. Founded in 2011, the company has approximately 1,000 employees and more than a decade of experience taking precision AR technologies from research through scaled manufacturing. Backed by more than $4.3B in funding, the business is evolving into a strategic component supplier for major consumer-electronics and technology partners.

We are hiring an Account Management Director to own strategic OEM relationships through long, technically complex product-development cycles. This is a senior individual-contributor role with no quota and no direct reports. You will help build the account-management function from the ground up while serving as the bridge between partner teams and internal engineering, product, operations, manufacturing, and supply-chain groups.

What you'll do

• Own day-to-day relationships with strategic OEM partners from technical qualification through production
• Serve as the single point of contact across partner and internal engineering, product, operations, and supply-chain teams
• Coordinate design reviews, technical discussions, program milestones, manufacturing readiness, and risk management
• Translate partner priorities into clear internal actions while communicating constraints and tradeoffs with technical credibility
• Advocate for partner needs and keep complex 12 to 18 month programs moving toward production
• Help define the operating model, processes, and standards for a newly formed account-management function

Requirements

• 10 to 15 years of technical account management or customer-facing experience in complex hardware
• Experience in semiconductors, optics, displays, photonics, consumer electronics, sensors, or capital equipment
• A track record of owning strategic or OEM accounts through full product-development cycles rather than short, transactional sales motions
• Technical fluency sufficient to discuss design tradeoffs without always relying on a specialist
• Strong cross-functional leadership across engineering, product, operations, manufacturing, and supply chain
• US work authorization without current or future visa sponsorship
• Willingness to travel approximately 50%, including internationally
• Bonus points
• Familiarity with augmented reality, waveguides, display technology, optics, or photonics
• Experience at a component supplier selling into major OEM design cycles
• A background in technical program management, product management, or engineering followed by a move into customer-facing work
• Location in or near Austin, Texas, or Plantation, Florida