Financial Counselor

Responsible for verifying insurance coverage and estimating patient responsibility for patient’s being admitted for inpatient or outpatient services and to provide the A&R staff with the most accurate data based on the information provided. Duties include preparing billing packets, interviewing patients to verify demographic and insurance data is accurate from the information provided by A&R.

Patient Account Representatives must meet with patients either in the outpatient or inpatient unit to collect patient out-of- pocket expenses and or to apply them for medical assistance when the need arises.

KEY RESPONSIBILITIES:

• Patient Admissions: Pre-verify insurance information for patients being referred to facility for treatment. Interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage. Enters data into computer system with accuracy. Prepares and completes billing packets.