layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Club Manager & Coach - Old Town at The Athletic Clubs | LAYIQ

Deliver High-Quality Coaching & Maintain Coaching Standards
Coach an average of 8-10 classes per week, maintaining a visible and inspiring presence on the floor.
With support from your DSM ensure all sessions are delivered to the highest Club Athletic coaching standards — monitoring and upholding quality across the entire coaching team.
Provide regular real-time feedback to coaches and proactively identify opportunities for development.
Assist in shadow sessions for potential coaches and provide structured feedback to the dual Club Manager.
Participate in coach training and lead team-building sessions as required.
Own Day-to-Day Studio Operations
Manage the daily operations of the studio, ensuring everything runs smoothly, on time, and to brand standard.
Maintain and manage key systems including Mindbody and GLM, ensuring accurate scheduling, reporting, and member data.
Ensure all scheduled classes are covered, stepping in to coach when necessary.
Uphold exceptional facility cleanliness and readiness by adhering to operational checklists.
Manage opening and closing procedures, inventory, and day-to-day administrative tasks.
Report regularly to the dual Club Manager on operational performance, issues, and member feedback.
Drive Member Retention & Experience
Relentlessly identify new ways to enhance the member experience — ensuring every member feels valued, seen, and connected.
Conduct goal-setting calls with members in line with per-studio targets — building rapport, tracking progress, and identifying retention risks early.
Proactively identify at-risk members and take swift action to re-engage them and mitigate cancellations.
Select and recognise award recipients at end-of-season celebrations.
Attend at least one Squad class per week that you are not coaching to connect with members, observe delivery, and identify improvements.
Lead Community Engagement & Events
Manage squad WhatsApp group threads — sparking conversation, sharing updates, and keeping energy high.
Organize and execute in-studio and out-of-studio events that drive connection and retention.
Represent the brand at local events and social activities.
Implement initiatives in partnership with the dual Club Manager to strengthen squad culture and drive attendance.

Club Manager & Coach - Old Town

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