layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Support Engineer at Provo Utah
Two95 International Inc.
Provo, UT, US
Source: Two95 International Inc. careers · View original posting
- Employment
- full time
Employer job description
From Two95 International Inc.'s posting. “We” and “our” refer to the employer.
We are seeking a motivated L2 Support professional with 1 to 2 years or more of experience to join our dynamic team.
In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations for our clients.
Key Responsibilities:
- Provide timely and efficient Level 2 support for hardware, software, and network issues.
- Diagnose and resolve complex technical problems escalated from Level 1 support.
- Document support activities and solutions in the ticketing system.
- Assist in system installations, configurations, and upgrades.
- Collaborate with other IT teams to ensure seamless service delivery.
- Maintain IT infrastructure by performing regular maintenance and updates.
Requirements
Qualifications:
- 1 to 2 years of experience in technical support or a related IT role
- Bachelor's degree in Computer Science, Information Technology or related field is Mandatory
- Strong knowledge of Windows and Linux operating systems.
- Experience with troubleshooting network connectivity and software issues.
- Familiarity with ticketing systems and IT service management processes.
- Good communication skills in English, with ability to explain technical concepts clearly.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.